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Operations Manager (Austin, TX)

My Casa · Austin · Remote

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About My Casa

Backed by Forerunner Ventures.

About the role

We’re looking for an entrepreneurial minded builder to create an exceptional level of service for Casa’s Austin market. You’ll be a key early team member, joining a group of high performing operators. In addition to operational depth, we’ll look to you to provide first principles thinking and a refusal to settle for "good enough”. Ideally you’ve built or led teams to meet operational needs. Most of all, you care deeply about our customers and their most valuable asset. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • You have 5+ years of experience in operations, marketplaces, logistics, field services, or a similarly fast-moving, metrics-driven environment
  • You are customer driven and fully understand the trust required in home services and treat every home as if it were your own
  • You have at least 2–3 years of people management, including running operations through frontline managers or leads
  • You've delivered measurable results in a complex, real-world operational environment
  • You have an organized systems mindset and consistently diagnose root causes, remove inefficiency, and build repeatable processes
  • You've owned projects from start to finish and solved hard problems along the way
More about this role

Casa is building the future of autonomous home care. We make it effortless to maintain and improve your home with a deep, digital understanding of your home combined with the people to service it. Founded by some of Uber's earliest employees, we’re bringing deep technical and operational expertise to transform the homeownership experience.

We’re looking for an entrepreneurial minded builder to create an exceptional level of service for Casa’s Austin market. You’ll be a key early team member, joining a group of high performing operators.

In addition to operational depth, we’ll look to you to provide first principles thinking and a refusal to settle for "good enough”. Ideally you’ve built or led teams to meet operational needs. Most of all, you care deeply about our customers and their most valuable asset.

If you’re excited to build something new and you love turning messy, inconsistent operations into something predictable with scalable unit economics let’s talk.

Lead the strategy: Serve as both a tactical and strategic leader for Casa's Austin operation, owning service delivery across handymen, concierge, and vendor partners.

Operate independently: Plan and execute projects of...

Read the full posting on My Casa's site ↗

Operations

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