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Manager of Data Analysis, Production Support

Natera · San Carlos, CA · On-site

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About Natera

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.

About the role

Behind every sample in Natera’s labs is a patient waiting on a result, whether that’s an expectant parent, someone monitoring their cancer, or a transplant recipient. The ExHS team supports those labs outside normal business hours, when production issues still come up and Lab Operations still needs answers. As Manager of Data Analysis, you lead one of the shift teams and work the queue alongside your analysts. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Master's degree in a related field (e.g., Statistics, Data Science, Computer Science)
  • Minimum 5 years of working experience in a highly regulated environment, e.g., CLIA and/or FDA compliant settings
  • Minimum 5 years of hands-on experience in data analysis and/or statistical modeling in data production, data engineering, data analytics, analytics production support roles
  • Minimum 2 years in a team management role
  • Knowledge of regulatory requirements, such as HIPAA and FDA guidelines
  • Working knowledge of the business processes and requirements of diagnostic laboratories
More about this role

Important: This position will work in one of the following three Extended-Hours Support (ExHS) shift teams:

Behind every sample in Natera’s labs is a patient waiting on a result, whether that’s an expectant parent, someone monitoring their cancer, or a transplant recipient. The ExHS team supports those labs outside normal business hours, when production issues still come up and Lab Operations still needs answers. As Manager of Data Analysis, you lead one of the shift teams and work the queue alongside your analysts. You take on escalations yourself, review code, and help the team through difficult analyses, knowing that faster answers mean faster results for patients and their providers. You also set objectives, track SLAs, and represent the team in stakeholder meetings.

The ideal person for this position is an experienced, hands-on data professional who has managed a team in a regulated lab or healthcare setting, is still comfortable writing SQL and Python, stays calm under pressure, communicates clearly with both technical and non-technical partners, with a strong sense of ownership for patient outcomes.

  • Lead and mentor the specific ExHS shift team, fostering a culture of...

Read the full posting on Natera's site ↗

Molecular Biology Informatics &...

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