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Mobile Patient Services Specialist Lead - San Antonio, TX

Natera · San Antonio, TX · On-site

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About Natera

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.

About the role

The Lead for the Phlebotomy Solutions team will be responsible for assisting with the team's day-to-day operations and ensuring excellence in patient care coordination, phlebotomy services, and administrative operations. This role focuses on supporting daily team management, operational efficiency, and compliance. The Lead will support seamless collaboration between field teams, patients, and operational departments. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Education : High school diploma or GED required
  • Experience : A minimum of 5 years of phlebotomy experience is a must. A supervisory or team-lead role within a clinical or laboratory operations setting is strongly preferred
  • Certifications : Phlebotomy Certificate required as per state regulations
  • Strong leadership and mentorship capabilities
  • High proficiency in problem-solving, conflict resolution, and time management
  • Familiarity with clinical compliance standards
More about this role

The Lead for the Phlebotomy Solutions team will be responsible for assisting with the team's day-to-day operations and ensuring excellence in patient care coordination, phlebotomy services, and administrative operations. This role focuses on supporting daily team management, operational efficiency, and compliance. The Lead will support seamless collaboration between field teams, patients, and operational departments. Lead may be required to cover at their clinics as needed, where they will serve patients by identifying the best method for retrieving blood, preparing specimens for laboratory testing, and performing screening procedures.

This position requires strong organizational, leadership, and communication skills and will include up to 50% travel to support audits, onsite visits, and team training initiatives.

Quality Assurance & Audit Support

  • Assist with the coordination and execution of audits as indicated
  • Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs; specifically, but not limited to, the MPX platform.
  • Support onsite visit preparations, shadowing staff as needed to ensure protocol adherence and...

Read the full posting on Natera's site ↗

Phlebotomy Solutions

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