Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.
About the role
The Mobile Patient Services Specialist (MPSS) plays a vital role in ensuring a seamless, patient-centered testing experience in a mobile, field-based setting. Unlike clinic-based coordinators, the MPSS operates independently across a defined service area, traveling directly to patients to perform blood draws, manage specimen logistics, and coordinate care with internal teams, local lab resources, and vendor partners. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Perform venipunctures to obtain blood specimens with precision and care
- Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies
- Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures
- Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs
- Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery
- Contact patients promptly upon order receipt to schedule blood draws within required timeframes, making documented contact attempts and escalating appropriately if no response is received
More about this role
The Mobile Patient Services Specialist (MPSS) plays a vital role in ensuring a seamless, patient-centered testing experience in a mobile, field-based setting. Unlike clinic-based coordinators, the MPSS operates independently across a defined service area, traveling directly to patients to perform blood draws, manage specimen logistics, and coordinate care with internal teams, local lab resources, and vendor partners.
This position is responsible for proactively managing patient outreach, scheduling blood draws within required timelines, ensuring specimen integrity, and maintaining accurate documentation across all systems. The ideal candidate is highly organized, self-directed, and comfortable navigating complex logistics with minimal supervision.
This is a mobile, field-based position serving patients within a defined geographic service area.
Job offer is contingent upon pre-employment requirements and compliance with all applicable regulations.
This is a mobile position based in San Antonio, TX
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PRIMARY RESPONSIBILITIES
- Perform venipunctures to obtain blood specimens with precision and care.
- Verify...
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