Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.
About the role
As a primary point of contact for patients, the Patient Coordinator partners closely with Field Sales, Operations, and internal stakeholders to execute territory strategies, advance opportunities through the sales pipeline, and ensure timely testing and repeat utilization. This role blends customer advocacy with inside sales execution, requiring strong relationship-building skills, sales acumen, and the ability to connect daily activities to pipeline and revenue outcomes. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Minimum of 2 years of inside sales experience, preferably in a remote or phone-based environment
- Minimum of 2 years of experience in outbound and inbound sales or call center roles with measurable performance goals
- Demonstrated ability to manage a territory or book of business and connect daily activities to pipeline outcomes
- Experience using CRM systems (Salesforce preferred) to manage leads, opportunities, and sales activity
- Background in medical, diagnostic, or biological sciences preferred
- Strong relationship-building skills with the ability to influence and guide patients through a consultative sales process
More about this role
The Patient Coordinator plays a critical inside sales role in driving the success of Natera’s Oncology product lines. This position is responsible for managing and growing patient relationships while directly contributing to revenue through proactive outreach, pipeline development, and ongoing engagement.
As a primary point of contact for patients, the Patient Coordinator partners closely with Field Sales, Operations, and internal stakeholders to execute territory strategies, advance opportunities through the sales pipeline, and ensure timely testing and repeat utilization. This role blends customer advocacy with inside sales execution, requiring strong relationship-building skills, sales acumen, and the ability to connect daily activities to pipeline and revenue outcomes.
- Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline.
- Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care.
- Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engagement.
- Identify, nurture, and progress...
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