Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.
About the role
As Quality Manager, Scientific Operations, you will own quality management across the team, spanning the Sample Management and Sample Operations functions. Working in close partnership with the Natera QA team, you will be responsible for following, maintaining, and improving existing quality frameworks, compliance structures, and QA/QC systems within Scientific Operations.
What they're looking for
- Collaborate closely with the Natera QA team to maintain and follow the Quality Management System (QMS), ensuring Scientific Operations operates in full alignment with company-wide quality standards
- Lead the design and improvement of QA/QC processes across Scientific Operations, identify gaps in existing systems and implement practical, scalable solutions
- Propose and drive continuous improvements to existing quality workflows, recommending changes that strengthen compliance without disrupting scientific operations
- Serve as the primary QA contact within Scientific Operations, connecting closely with the Natera QA team and providing guidance on quality language, standards, and interpretation
- Lead Root Cause Analysis (RCA) and CAPA processes for quality deviations, non-conformances, or audit findings
- Train Scientific Operations staff on QA/QC expectations, documentation standards, and regulatory requirements
More about this role
POSITION SUMMARY
Natera™ is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. Our mission is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that help lead to longer, healthier lives. Natera’s tests are validated by more than 100 peer-reviewed publications that demonstrate high accuracy.
As Quality Manager, Scientific Operations, you will own quality management across the team, spanning the Sample Management and Sample Operations functions. Working in close partnership with the Natera QA team, you will be responsible for following, maintaining, and improving existing quality frameworks, compliance structures, and QA/QC systems within Scientific Operations. You will manage day-to-day quality assurance operations including audits, SOP governance, and document control, and will proactively identify and drive improvements where processes need strengthening. This role reports to the Director of Scientific Operations.
PRIMARY RESPONSIBILITIES
QA/QC System Maintenance & Improvement
- Collaborate closely with the Natera QA team to maintain...
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