Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.
About the role
The Supervisor, Prior Authorization is responsible for overseeing the daily operations and performance of teams supporting the Prior Authorization function within Natera's Billing Operations department. This position provides direct operational oversight of the Prior Authorization Denials & Appeals, PA360, and PA Mismatch teams, including both domestic and offshore employees. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Associate's or Bachelor's degree in Healthcare Administration, Business, Finance, or a related field, or equivalent professional experience
- 3+ years of healthcare revenue cycle experience, with demonstrated experience in prior authorization, insurance verification, authorization denials, appeals, or related payer authorization processes
- 1+ year of experience in a supervisory, team lead, or comparable leadership role
- Strong understanding of prior authorization workflows, payer authorization requirements, denial and appeal processes, and the relationship between authorization activities, claims processing, and reimbursement
- Working knowledge of commercial and government payer policies, medical necessity requirements, and healthcare billing practices
- Experience monitoring operational KPIs, managing work queues, identifying performance trends, and implementing process improvements
More about this role
The Supervisor, Prior Authorization is responsible for overseeing the daily operations and performance of teams supporting the Prior Authorization function within Natera's Billing Operations department. This position provides direct operational oversight of the Prior Authorization Denials & Appeals, PA360, and PA Mismatch teams, including both domestic and offshore employees.
The Supervisor is responsible for ensuring timely and accurate resolution of prior authorization issues, managing team productivity and quality, monitoring payer requirements, and driving operational improvements that support authorization compliance and minimize reimbursement delays. This role partners closely with internal stakeholders and external teams to resolve escalated issues, identify process inefficiencies, and optimize prior authorization workflows.
- Oversee the daily operations of the Prior Authorization Denials & Appeals, PA360, and PA Mismatch teams, ensuring efficient workflow management, timely case resolution, and adherence to departmental performance standards.
- Provide day-to-day leadership, coaching, and performance management for both domestic and offshore team members, ensuring...
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