Startups · AI

L3 Support Engineer, Data Center Infrastructure

Nebius · New Jersey, United States · On-site

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About Nebius

Build and scale faster on the purpose-built AI cloud, engineered from silicon to API. Backed by Accel.

About the role

We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Experience in GPU-dense, AI, or high-performance computing environments
  • Exposure to firmware lifecycle management and large-scale rollout validation
  • Familiarity with Linux-based production systems and infrastructure tooling
  • Experience improving fleet-wide hardware reliability metrics at scale
More about this role

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability.

You will act as a senior escalation point for complex hardware and firmware issues affecting...

Read the full posting on Nebius's site ↗

Infrastructure

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