Build and scale faster on the purpose-built AI cloud, engineered from silicon to API. Backed by Accel.
About the role
We are looking for a Support Engineer L2 t o resolve complex technical issues escalated by Nebius clients. This position requires strong analytical skills, effective communication, and a customer-centric approach to deliver outstanding service and ensure operational continuity. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field
- Experience: 5+ years in technical support, with at least 3 years of hands-on experience in cloud environments
More about this role
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We are looking for a Support Engineer L2 t o resolve complex technical issues escalated by Nebius clients.
This position requires strong analytical skills, effective communication, and a customer-centric approach to deliver outstanding service and ensure operational continuity.
You’re welcome to work remotely from the USA.
Please note that this is a shift work.
- Diagnose and resolve technical issues, focusing on Linux, networking, security, Kubernetes and...
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