Build and scale faster on the purpose-built AI cloud, engineered from silicon to API. Backed by Accel.
About the role
We are looking for an L3 Support Engineering Lead to help grow a small team responsible for resolving Nebius' most complex customer issues. This is a hands-on technical role that combines deep troubleshooting with day-to-day team leadership. You will provide technical direction, help organize the team’s work and step into complex investigations when your expertise is needed. You will not be expected to personally own every difficult ticket or manage the team from a distance. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience supporting GPU cloud infrastructure or AI/ML workloads
- Experience planning or troubleshooting model deployments
- Familiarity with Python or Bash scripting and technical automation
- Experience working in a technical support, SRE, production operations or customer engineering organization
- Experience collaborating with globally distributed teams that provide 24/7 customer coverage
More about this role
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We are looking for an L3 Support Engineering Lead to help grow a small team responsible for resolving Nebius' most complex customer issues.
This is a hands-on technical role that combines deep troubleshooting with day-to-day team leadership. You will provide technical direction, help organize the team’s work and step into complex investigations when your expertise is needed. You will not be expected to personally own every difficult ticket or manage the...
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