Storage units and parking at half the cost of traditional storage providers. A bold, new take on storage. Backed by a16z.
About the role
As a Marketplace Growth Associate, you’ll work with Neighbor’s hosts: the commercial and residential property owners who list their storage and parking space on our marketplace. Hosts are the supply side of everything we do. The more easily renters can find a host’s space, the more that host earns and the faster the marketplace grows in every city we serve. You’ll be one of the people making that happen, one host at a time. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 1+ years of work experience
- Strong attention to detail
- Proven ability to communicate with customers professionally and in a neighborly way, especially over the phone
- Ability to follow a process while spotting ways to improve it
- Strong organizational skills and the ability to manage a high volume of work without significant oversight
- Experience in a high-volume phone role (customer service, inside sales, SDR or similar)
More about this role
At Neighbor, we’re building the largest hyperlocal marketplace the world has ever seen. We’ve raised over $75 million from top-tier investors such as Andreessen Horowitz and the CEOs of DoorDash, StockX, and Uber. Our marketplace is already flourishing in all 50 states and we’re just getting started!
About the Role
As a Marketplace Growth Associate, you’ll work with Neighbor’s hosts: the commercial and residential property owners who list their storage and parking space on our marketplace. Hosts are the supply side of everything we do. The more easily renters can find a host’s space, the more that host earns and the faster the marketplace grows in every city we serve. You’ll be one of the people making that happen, one host at a time.
Most of your day (50–75%) is outbound phone calls with hosts. On each call, you’ll help a host make their listing stronger and easier to find: setting up a Google Maps pin, tightening photos and descriptions, getting the price right, and building up reviews. The goal is to turn their space into steady, growing income. The rest of your time is operations: running the signage program, tracking results and finding ways to make the whole thing work...
Browse similar: Startup jobs