Watch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more. Backed by IVP and Redpoint.
About the role
The Content & Business Products (CBP) teams are fundamental to Netflix's mission to entertain the world. This organization is responsible for building the products and services that optimize and automate the entire content creation lifecycle, from initial concept and financial planning to global launch and promotion. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years of experience in technical program management, IT/enterprise support operations, or customer service operations, with at least 4 years in a leadership role managing and mentoring a team
- Proven track record leading large-scale, cross-functional programs, including operational support for frontline functions such as AV, IT operations, ITAM, or service desk
- Experience integrating 3P technology, tools, teams, or processes into a organization's enterprise environment
- Experience partnering with or leading Customer Service business and operations functions
- Demonstrated experience building, growing, and leading high-performing operations or program management teams
- Exceptional cross-functional collaboration and stakeholder management skills, with the ability to influence without direct authority
More about this role
At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.
The Content & Business Products (CBP) teams are fundamental to Netflix's mission to entertain the world. This organization is responsible for building the products and services that optimize and automate the entire content creation lifecycle, from initial concept and financial planning to global launch and promotion.
CBP is the engine behind “pitch to play,” enabling our teams to create, manage, and distribute content at scale. In addition, we build and maintain critical enterprise products that ensure efficient operations across key internal departments, including Finance, Talent, N-Tech and Customer Support.
We're looking for an accomplished Senior Manager, Business & Technical Operations to lead and grow the team responsible for the operational health, reliability, and continuous improvement of the programs,...
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