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About the role
We're looking for a Technical Program Manager to manage all inbound customer-specific work that goes to Engineering. You'll be the bridge between our customer teams and Engineering, making sure every request is clearly scoped, prioritized, and delivered on time. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own intake for all customer-specific requests to Engineering, including custom data integrations, configurations, and fixes
- Work with Account Management, Sales Engineering, and Product to scope requests and prioritize them against the roadmap
- Track timelines, risks, and dependencies, and keep customer teams and leadership updated on status
- Build a clear, repeatable process for how customer work gets requested, prioritized, and delivered
- Manage and streamline the RFP responses that need input from Engineering
- Spot patterns in customer requests and turn them into product requirements, so we build once instead of over and over
More about this role
We're looking for a Technical Program Manager to manage all inbound customer-specific work that goes to Engineering. You'll be the bridge between our customer teams and Engineering, making sure every request is clearly scoped, prioritized, and delivered on time.
- Own intake for all customer-specific requests to Engineering, including custom data integrations, configurations, and fixes.
- Work with Account Management, Sales Engineering, and Product to scope requests and prioritize them against the roadmap.
- Track timelines, risks, and dependencies, and keep customer teams and leadership updated on status.
- Build a clear, repeatable process for how customer work gets requested, prioritized, and delivered.
- Manage and streamline the RFP responses that need input from Engineering.
- Spot patterns in customer requests and turn them into product requirements, so we build once instead of over and over.
- Have 5+ years in technical program or project management, ideally bridging customer teams and Engineering.
- Bring deep expertise in media, ad tech, and marketing measurement, including marketing data pipelines and integrations.
- Can manage many moving parts and keep technical and...
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