Supercharge your analytics and improve marketing outcomes with Newton, your team of marketing analytics agents. Backed by Bessemer.
About the role
We're looking for a VP of Account Management, reporting to our Chief Customer Officer, to lead our Account Directors and own customer growth and net revenue retention (NRR). You'll make sure every customer gets measurable value from Newton and keeps finding more. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Build and lead a team of Account Directors
- Own customer growth, retention, and NRR targets
- Define the playbook for value realization and expansion
- Serve as an executive sponsor for strategic brand and agency partners
- Have 10+ years in account management or customer success, including experience leading teams
- Bring deep expertise in media, ad tech, and marketing measurement
More about this role
We're looking for a VP of Account Management, reporting to our Chief Customer Officer, to lead our Account Directors and own customer growth and net revenue retention (NRR). You'll make sure every customer gets measurable value from Newton and keeps finding more.
- Build and lead a team of Account Directors.
- Own customer growth, retention, and NRR targets.
- Define the playbook for value realization and expansion.
- Serve as an executive sponsor for strategic brand and agency partners.
- Have 10+ years in account management or customer success, including experience leading teams.
- Bring deep expertise in media, ad tech, and marketing measurement.
- Have a track record of driving expansion revenue and strong NRR.
- Are an AI enthusiast who puts customer outcomes first.
- You've reviewed every account's health and flagged risks and expansion opportunities.
- You've met with executive sponsors at our most strategic customers.
- You've shared a plan for team structure, hiring, and the account management playbook.
- The book of business shows strong NRR and gross retention.
- Your team consistently drives meaningful expansion revenue.
- Every account has a success plan with clear,...
Browse similar: AI jobs · AI startup jobs · Startup jobs