NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
About the role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
What they're looking for
- You'll operate at the crossroads of AI product strategy, (pre) sales and customer success
- Work hand-in-hand with Product Managers and Engineers, and go-to-market (GTM) teams, to define, develop, and launch conversational AI agents that power large volumes of live customer interactions
- The role blends strategic thinking with hands-on agent design, requiring fluency in both business context and technical execution
More about this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
- You'll operate at the crossroads of AI product strategy, (pre) sales and customer success.
- Work hand-in-hand with Product Managers and Engineers, and go-to-market (GTM) teams, to define, develop, and launch conversational AI agents that power large volumes of live customer interactions
- The role blends strategic thinking with hands-on agent design, requiring fluency in both business context and technical execution.
- Serve as a strategic partner to customers, supporting the evolution, execution, and adoption of concrete AI initiatives.
- Convert business requirements into well-designed, high-performing AI agents.
- Lead delivery across multiple concurrent complex agentic projects that receive maximum visibility both from customer side as well as from the NiCE perspective.
- Bridge the gap between technical teams and business stakeholders throughout the entire development lifecycle.
- Shape...
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