NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
About the role
The NiCE Partner Value Solution Engineer is apart of the excellence team that is dedicated to empowering NiCE's partner ecosystem to confidently position, sell, and deliver NiCE solutions. As a key member of this team, you will serve as the expert technical bridge between NiCE and its partners, equipping them with the knowledge, tools, and assets needed to create differentiated customer outcomes.
What they're looking for
- Experience with AI, conversational AI, virtual agents, agent assist, or automation in CX/contact center environments
- The ability to translate business outcomes into AI use cases and success criteria
- Working knowledge of LLMs, generative AI, AI orchestration, integrations, and responsible AI principles, and experience supporting AI PoVs, pilots, or customer validation motions
- Increase partner revenue and win rates by making partners effective at selling and delivering NiCE solutions
- Qualify AI use cases based on business value, technical feasibility, data readiness, and measurable outcomes
- Support AI-focused demos and PoVs that show business impact, not just capability
More about this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
The NiCE Partner Value Solution Engineer is apart of the excellence team that is dedicated to empowering NiCE's partner ecosystem to confidently position, sell, and deliver NiCE solutions. As a key member of this team, you will serve as the expert technical bridge between NiCE and its partners, equipping them with the knowledge, tools, and assets needed to create differentiated customer outcomes. You will act as a trusted technical go-to-market advisor, guiding partners from supported consumers of NiCE technology into self-sufficient, high-performing advocates.
This is a multifaceted role that spans sales engineering, technical enablement, technical account management, and services, all united by a single goal: increasing revenue and win rates by making partners effective at selling and delivering NiCE solutions. A core focus of this position is owning partner readiness across NiCE's AI...
Browse similar: Startup jobs · Remote jobs