NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
About the role
Serve as the primary technical resource for customer installations and implementations. Install and configure NICE software, hardware, servers, and virtualization platforms. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
As a Professional Services Engineer supporting NICE Public Safety customers , you’ll be a hands-on technical lead responsible for installing, upgrading, troubleshooting, and bringing complex NICE solutions live at customer sites.
You’ll work across servers, networking, databases, virtualization, and telephony while partnering directly with customers and Project Managers to deliver successful implementations from installation through go-live.
Serve as the primary technical resource for customer installations and implementations.
Install and configure NICE software, hardware, servers, and virtualization platforms.
Integrate NICE solutions with customer networks, PBX, CTI, and telephony environments.
Troubleshoot hardware, software, networking, database, and telephony issues.
Complete Installation Test Procedures and ensure systems are production-ready.
Manage customer communication, expectations,...
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