NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
About the role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
What they're looking for
- Minimum 2–3 years of hands-on experience in:
- Installation, configuration, and upgrades of enterprise applications (NICE product experience preferred)
- Microsoft Windows Server administration
- Networking concepts (LAN/WAN, firewalls, load balancers, DNS, routing, etc.)
- SQL database administration and scripting (queries, stored procedures, and troubleshooting)
- Strong troubleshooting skills, including log analysis and root cause identification
More about this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in commissioning, testing, and certification, as well as troubleshooting and resolving issues encountered during or after installation. The PSE works closely with customers, system engineers, and internal teams to ensure seamless integration, high system availability, and optimal performance.
- Install, configure, upgrade, and deploy NICE products and platforms at customer sites.
- Apply hotfixes, service packs, and other product updates in alignment with NICE best practices.
- Participate in commissioning, testing, and certification activities during project delivery.
- Troubleshoot and resolve technical issues related to installation, configuration, or upgrade activities.
- Draft...
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