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Program Manager

NICE · USA - Hoboken, NJ · On-site

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About NICE

NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.

About the role

A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to make informed, data-driven decisions. Sitting at the intersection of revenue performance, analytics, and operational execution, this role translates complex data into clear, actionable insights that strengthen organizational alignment and improve performance outcomes.

What they're looking for

  • Experience in Program or Project Management within SaaS, GTM, or operational environments
  • Strong analytical background with the ability to translate complex data into leadership-ready insights
  • Experience partnering closely with senior leadership in a fast-moving environment
  • Demonstrated ability to streamline processes, deliver programs, and build scalable frameworks
More about this role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to make informed, data-driven decisions. Sitting at the intersection of revenue performance, analytics, and operational execution, this role translates complex data into clear, actionable insights that strengthen organizational alignment and improve performance outcomes.

This position serves as a strategic program partner to Sales, CX, and executive leadership — ensuring visibility into KPIs, driving program execution, and implementing improvements that streamline processes, reduce friction, and accelerate growth across the business.

  • Lead the design, maintenance, and continuous optimization of executive-ready dashboards, reports, and performance summaries across Excel, Power BI, and CRM data...

Read the full posting on NICE's site ↗

CX Americas, Management

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