NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
About the role
As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value
What they're looking for
- Strong JavaScript programming and scripting skills
- Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms
- Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions
- Experience with enterprise SaaS architecture, APIs, and integrations
- Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools
- Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions
More about this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value
- Lead discovery and solutioning. Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio — including AI-driven Intelligent Virtual Agents, Knowledge Management, Analytics, Intelligent Routing, and Digital Engagement.
- Tell compelling stories. Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.
- Respond to RFIs and RFPs. Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.
- Drive POVs. Design and execute proof-of-value that demonstrate real-world value...
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