NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
About the role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
What they're looking for
- developing and delivering technical training materials,
- Windows Server Administration (roles and features, Internet Information Services, and New Technology File System/Universal Naming Convention security principles),
- SQL Server Administration (user/login provisioning, maintenance jobs, backup/restore, basic queries, updates, and deletes),
- Networking fundamentals (DNS, DHCP, SSL certificate administration, and encryption protocols),
- troubleshooting complex technical issues across application, server, and database layers,
- developing technical training curricula, labs, and learning assets for enterprise software,
More about this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Senior Education Professional, Development (NiCE Systems, Inc; Atlanta, GA): Design and develop technical instructor-led training (ILT), virtual ILT, and eLearning content for company Analytics and Quality Central platforms. Own the end-to-end training lifecycle, including needs analysis, curriculum design, content development, validation, and delivery. Develop and maintain technical documentation, lab guides, and troubleshooting exercises to support hands-on learning. Ensure training materials remain accurate, up to date, and aligned with product releases and best practices. Partner with Product Management and R&D to gain deep understanding of system architecture, new features, and release changes. Act as a global technical point of contact for trainers, providing product guidance, troubleshooting support, and enablement. Install, configure, upgrade, and maintain training lab environments,...
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