NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
About the role
• Own the roadmap for an Analytics Platform service area — set direction, prioritize, and keep it current • Produce and maintain the service specification for each release — a precise, machine-readable document generated through the prototyping process that functions as the primary prompt for the developers executing the build Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of experience in software product management or a directly relevant role
- Experience owning a product or service with clear adoption, usage, or commercial metrics — and a demonstrated track record of moving those metrics
- Demonstrable experience engaging directly with enterprise customers as a technical subject matter expert, including with AI governance, risk, or data science functions
- Demonstrable experience building AI-native product prototypes using AI tools, and running structured AI evaluation cycles
- Experience producing detailed product specifications that enable downstream engineering execution with minimal back-and-forth
More about this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. When the world’s leading organizations want to automate customer engagements into proactive, safe, intelligent actions — from interaction to resolution — they turn to NiCE. Trusted by organizations across 150+ countries, NiCE CXone is the enterprise customer experience AI platform that orchestrates human and AI agents, automates service, and accelerates intelligent experiences at scale.
NiCE is seeking a Senior Product Manager to join the Analytics Platform team within the Platform LOB. The Analytics Platform is NiCE’s internal AI service layer — the engines and data capabilities that power CXone. It produces AI services including real-time transcription, post-call transcription, TopicAI, sentiment analysis, and behavior models that NiCE application teams consume to build customer-facing products. The Analytics...
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