NinjaOne is the unified IT operations platform for endpoint management, autonomous patching, backup, and remote access. Trusted by IT teams and MSPs worldwide. Backed by NEA, Sequoia and ICONIQ.
About the role
We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years of experience in Revenue Analytics, Sales Analytics, Customer Success Analytics, Revenue Operations, Sales Operations, Business Intelligence, or a similar data-focused role, B2B SaaS experience preferred
- Strong Salesforce proficiency, including hands-on experience building and maintaining Salesforce Reports & Dashboards
- Hands-on SQL experience with the ability to query, analyze, and validate business data
- Strong proficiency in Excel and experience using data to investigate business questions and identify meaningful trends
- Experience with Tableau (preferred) or another BI/data visualization platform such as Power BI or Looker
- Strong analytical and problem-solving skills with the curiosity to dig beyond the initial data and understand underlying business drivers
More about this role
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
About the Role
NinjaOne’s continued growth requires increasingly sophisticated insights across the entire customer lifecycle. As we scale, we’re looking for a Sales Analytics Analyst who can turn complex revenue and customer data into clear, actionable insights that help our teams improve retention, adoption, and expansion.
In this role, you will focus primarily on our post-sales organization, partnering closely with our post-sales leadership team and CS Operations to build the reporting and analytics that surround the customer lifecycle. You’ll work across Salesforce and other data sources to understand customer health, adoption, renewal risk, retention, and expansion,...
Browse similar: Startup jobs