NinjaOne is the unified IT operations platform for endpoint management, autonomous patching, backup, and remote access. Trusted by IT teams and MSPs worldwide. Backed by NEA, Sequoia and ICONIQ.
About the role
The AI Ops team empowers the NinjaOne internal AI ecosystem through creation/maintenance of internal MCPs, internal agents and various AI data pipelines to process large swaths of unstructured data for later data mining efforts. We bring value to the greater organization by various forms of process automation, operational insights, and market intelligence. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or equivalent work experience preferred
- 7+ years of professional software engineering, with strong Python and SQL
- Proven experience deploying AI solutions at scale: shipping LLM-based or machine learning systems to production and operating them reliably under real load
- Experience with objective, benchmark-based evaluation of agents and models: building test datasets, defining success metrics, and comparing models, prompts and configurations against them
- Working knowledge of core ML and NLP concepts such as embeddings, retrieval, classification and evaluation metrics
- Solid relational database experience (Postgres preferred)
More about this role
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
The AI Ops team empowers the NinjaOne internal AI ecosystem through creation/maintenance of internal MCPs, internal agents and various AI data pipelines to process large swaths of unstructured data for later data mining efforts. We bring value to the greater organization by various forms of process automation, operational insights, and market intelligence. As a member of this team, you’ll work with various stakeholders in our sales, customer support and marketing teams to design, build, and optimize systems that directly impact them.Paste
*Onsite interviews may be required for this role.
We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is...
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