NinjaOne is the unified IT operations platform for endpoint management, autonomous patching, backup, and remote access. Trusted by IT teams and MSPs worldwide. Backed by NEA, Sequoia and ICONIQ.
About the role
As the Senior Lifecycle Marketing Manager, Nurture & Re-Engagement, you will build and run the nurture motion for helping move prospective and current customers through to their next stage of engagement with NinjaOne. You will drive pre-sales nurture marketing programs that produce sales-ready and qualified leads from our database, as well as nurture and engage post-sales customer accounts to ensure they are properly onboarded and maintaining value. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Prior experience as a people manager, with a track record of hiring and developing talent
- Experience building lead and/or customer nurture, or re-engagement/win-back programs
- Strong analytical skills, comfort defining and tracking conversion, velocity, and funnel metrics
- Experience partnering with Sales/SDR teams on lead scoring, routing, and hand-off processes
- Ability to operate with urgency and clarity in a fast-scaling, ambiguous environment
- Industry experience in IT, MSP, cybersecurity, or endpoint management a plus
More about this role
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
As the Senior Lifecycle Marketing Manager, Nurture & Re-Engagement, you will build and run the nurture motion for helping move prospective and current customers through to their next stage of engagement with NinjaOne. You will drive pre-sales nurture marketing programs that produce sales-ready and qualified leads from our database, as well as nurture and engage post-sales customer accounts to ensure they are properly onboarded and maintaining value. This is a people-leadership role with two direct reports and potential for further team growth based on company need and demonstrated results.
Reporting to the Director of Lifecycle Marketing, you will partner closely with...
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