Niricson is the world's leading digital infrastructure condition assessment firm with its AI AUTOSPEX™ and drone concrete sounding hammer. Backed by Techstars.
About the role
As our Technical Product & Solutions Specialist, you will become a trusted technical resource for our customers and internal teams. You'll develop deep expertise in AUTOSPEX® and work directly with engineers, infrastructure owners, consultants, and other technical stakeholders to help them understand and effectively apply the platform to their real-world needs. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Develop a deep understanding of AUTOSPEX® functionality, workflows, outputs, and current capabilities
- Understand how AUTOSPEX® is applied to infrastructure inspection, condition assessment, and asset management
- Stay current with new features, product developments, and emerging use cases
- Translate complex technical functionality into practical applications for customers and internal teams
- Become a trusted internal and external resource for AUTOSPEX®-related technical questions
- Work directly with customers to understand their infrastructure, workflows, objectives, and technical requirements
More about this role
Technical Product & Solutions Specialist
This is a technical, customer-facing product role at the intersection of AUTOSPEX®, infrastructure condition assessment, and product development.
As our Technical Product & Solutions Specialist, you will become a trusted technical resource for our customers and internal teams. You'll develop deep expertise in AUTOSPEX® and work directly with engineers, infrastructure owners, consultants, and other technical stakeholders to help them understand and effectively apply the platform to their real-world needs.
The role goes beyond supporting the technology we have today. You'll develop a deep understanding of how customers work, what they are trying to accomplish, where their workflows break down, and what they need next. You'll distinguish product gaps from training or process issues, identify recurring needs across customers, and translate those insights into clear, actionable requirements for Niricson's Product, Engineering, and R&D teams.
Working closely with the Chief Product Officer, you'll own day-to-day customer onboarding, product follow-up, and backlog coordination, independently moving routine work forward within agreed priorities. The...
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