Noom pairs GLP-1 medication with a personalized program - so it’s not just weight loss, it’s change that lasts. Backed by Sequoia.
About the role
We’re looking for a Client Success Associate to support Noom’s Employer partnerships. This role is ideal for someone early in their client-facing career who is highly organized, detail-oriented, and energized by managing a high volume of accounts and priorities.
What they're looking for
- 3+ years of experience in a client-facing role, such as account management, client services, customer success, implementation, or a similar function, experience in digital health, healthcare, or SaaS is preferred
- Strong organizational skills and attention to detail, with a demonstrated ability to manage a high volume of accounts and competing priorities without losing track of important details
- Excellent written and verbal communication skills
- Comfort working with data and basic reporting to monitor account status, milestones, and performance
- Experience using CRM platforms and account-management or project-tracking tools
- Comfort using AI tools to work more efficiently and enthusiasm for adopting new tools as our technology stack evolves
More about this role
Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.
Noom’s Client Success team partners with employers to deliver meaningful health outcomes for their employees. We support clients throughout the full partnership lifecycle—from implementation and launch through ongoing engagement and renewal—working cross-functionally to ensure an exceptional client experience and help more people access Noom’s solutions.
We’re looking for a Client Success Associate to support Noom’s Employer partnerships. This role is ideal for someone early in their client-facing career who is highly organized, detail-oriented, and energized by managing a high volume of accounts and priorities.
You’ll support day-to-day account management, client launches, engagement, and renewals while learning the full client success lifecycle. Working closely with a Client Success Manager and...
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