nTop generates and validates mission-ready geometry automatically, freeing engineers for the decisions that matter. Backed by Insight.
About the role
We're hiring a Principal Customer Success Manager to own nTop's most strategic customer relationships across the largest aerospace, propulsion, and energy organizations: airframers, engine OEMs, and power generation manufacturers. You'll own a focused book of nTop's most strategic accounts and report to the SVP of Sales and Customer Success. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A track record of owning a renewal number for large enterprise SaaS accounts, with individual renewals of $1M+, typically 8+ years in customer success or strategic account management
- Experience working with enterprise customers in complex, multi-stakeholder organizations
- Executive presence. You're as credible across the table from a VP of Engineering or program executive as you are in a working session with engineers, and you build trust with senior leaders over years, not quarters
- Commercial ownership. You've negotiated large renewals and multi-year agreements yourself, not just managed the relationship around them
- U.S. Person status as defined by ITAR, due to export control requirements
- At least 30% travel to customer sites, onsite engineering engagements, and industry events, with heavier stretches around key engagements
More about this role
nTop gives engineering teams a better way to explore the design space for complex, high-performance products. Engineers use nTop to turn design intent into reusable workflows that generate and evaluate thousands of configurations, connect to the simulation tools they already use, and run at a scale that manual design can't reach. Our customers work across aerospace and defense, turbomachinery, energy, marine, automotive, and industrial applications. More and more of them are building AI and agentic engineering workflows on top of nTop.
We're a small team selling a new way of doing engineering into some of the most demanding organizations in the world. Everyone here carries real ownership, and the work each person does shows up directly in how the company performs.
We're hiring a Principal Customer Success Manager to own nTop's most strategic customer relationships across the largest aerospace, propulsion, and energy organizations: airframers, engine OEMs, and power generation manufacturers. You'll own a focused book of nTop's most strategic accounts and report to the SVP of Sales and Customer Success.
Our Customer Success team runs two motions: a high-velocity motion, and a newer...
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