We fully manage the headaches of sales tax so you can get back to real work. Get started for free today! Backed by Y Combinator.
About the role
We’re looking for an Onboarding Team Lead to manage and scale our implementation engine. We’ve hit an inflection point: our customer base is surging, and we need a leader to transform our onboarding from a high-touch manual process into a scalable, tech-enabled machine. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Strategic Support: Act as the primary escalation point for complex implementations and step in to support our most high-value, strategic customers
- Product Feedback Loop: Partner closely with Product and Engineering to translate frontline insights into roadmap influence, identifying where the product can "self-serve" steps currently handled manually
- Define the Future: Help define how onboarding evolves as Numeral expands its product offering beyond initial compliance
More about this role
At Numeral, we're building the future of tax by bringing together AI agents, human expertise, and global compliance.
We’re the largest and fastest-growing AI-native tax solution. Today, we serve more than 3,500 global businesses, including companies like Supabase, Eight Sleep, and Graza. We’ve grown quickly across our core e-commerce and software segments, more than tripled our revenue every year, and expanded into new industries, including manufacturing, distribution, and wholesale.
Numeral has raised over $157M from Insight Partners, Salesforce Ventures, Benchmark, Mayfield, Y Combinator, and many others.
We’re looking for an Onboarding Team Lead to manage and scale our implementation engine. We’ve hit an inflection point: our customer base is surging, and we need a leader to transform our onboarding from a high-touch manual process into a scalable, tech-enabled machine.
You’ll oversee a team of 10+ Implementation Managers. This isn't just a "people management" role. You’ll be a true player-coach, owning a book of ~10 accounts yourself so you stay close to the work and can coach your team from firsthand experience. You will be the architect of our customer’s first impression....
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