One connected platform for community banks and credit unions: core processing, digital banking, account opening, managed services, and governed AI. Backed by Insight.
About the role
The Digital Support Specialist provides front-line support to both consumer and business banking customers for our Launch clients. This role operates in a high-volume, fast-paced Contact Center environment and is responsible for delivering exceptional service through inbound phone calls, secure messages, chats, and other digital communication channels. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Associate’s Degree or equivalent experience in a related field
- 2+ years of experience in a financial institution, call center, or customer service role
- Experience supporting consumer and/or small business banking customers preferred
- Working knowledge of deposit accounts and basic business banking products
- Strong communication skills (verbal and written)
- Ability to multitask effectively in a multi-system environment
More about this role
Nymbus is a high-growth fintech company, empowering banks and financial institutions to transform faster, compete smarter, and deliver greater value in today’s digital marketplace. At Nymbus, we’re revolutionizing banking technology. Our award-winning modern core platform and cloud-based solutions help financial institutions modernize, scale, and succeed. As part of our team, you won’t just be part of a tech revolution; you’ll be at the forefront of it, driving innovation and delivering exceptional client experiences.
Nymbus is building the next generation of fintech platforms, and that takes people who are ready to challenge convention, move with purpose, and reimagine what’s possible. We operate with an AI-first mindset across our business, continuously improving how we work, and the value we deliver to our clients.
We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers. The journey to growth begins with doing something different. And that journey starts with the great people who make Nymbus.
We challenge the status quo, question assumptions, and work together to turn...
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