One connected platform for community banks and credit unions: core processing, digital banking, account opening, managed services, and governed AI. Backed by Insight.
About the role
As an AI-first company, we embrace the power of AI tools throughout our hiring process. Nymbus remains committed to finding the right match for our teams and candidates alike. While we are excited about the AI tools available to us today, including AI-enabled video interview tools, we remain equally committed to maintaining human involvement and oversight throughout the hiring process. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Lead end-to-end investigations into complex and high-impact fraud cases, ensuring timely and thorough resolution
- Analyze transactional data across multiple sources to identify patterns, trends, and emerging fraud typologies
- Develop and maintain detailed fraud reports for clients, highlighting findings, trends, and recommended actions
- Collaborate with internal operational and support teams to ensure accurate documentation, escalation, and resolution of fraud incidents
- Work with clients to provide investigative updates, final case reports, and recommended preventive measures
- Conduct in-depth reviews of customer claims involving Debit card, Credit card, ACH, P2P, Bill Payments, and other payment channels, with a focus on complex and recurring cases
More about this role
Nymbus is a high-growth fintech company, ‘Built to Move,’ empowering banks and financial institutions to transform faster, compete smarter, and deliver greater value in today’s digital marketplace. At Nymbus, we’re revolutionizing banking technology. Our award-winning modern core platform and cloud-based solutions help financial institutions modernize, scale, and succeed. As part of our team, you won’t just be part of a tech revolution; you’ll be at the forefront of it, driving innovation and delivering exceptional client experiences.
Nymbus is building the next generation of fintech platforms, and that takes people who are ready to challenge convention, move with purpose, and reimagine what’s possible. We operate with an AI-first mindset across our business, continuously improving how we work, and the value we deliver to our clients.
We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers. The journey to growth begins with doing something different. And that journey starts with the great people who make Nymbus.
We challenge the status quo, question assumptions, and work...
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