Obligo rids both landlords and renters from the burden of security deposits and makes the move-in process as simple as checking into a hotel. Backed by Purple Arch Ventures.
About the role
As Head of Collections, you'll lead Obligo's collections function, combining hands-on collections expertise, people leadership, data, and technology to improve recovery performance while delivering a thoughtful renter experience. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of relevant experience in collections, customer operations, or a similar operational environment, including 3+ years managing a team
- Strong track record of data-led performance management—setting targets, identifying performance gaps and root causes, and turning insights into coaching and action
- Strong analytical skills and comfort working hands-on with dashboards, spreadsheets, BI tools, and operational data to make decisions and measure results
- Demonstrated ability to improve processes and team productivity, from identifying opportunities through implementation and measurement
- Experienced people manager who can set clear expectations, coach and develop employees, and address underperformance
- Meaningful collections expertise, including collection strategy, negotiation, escalations, and customer communication
More about this role
In Person in New York City, NY
Obligo is a fast-growing FinTech / Real Estate Tech startup on a mission to build trust between renters and landlords worldwide. By leveraging open banking, data, and AI, Obligo eliminates traditional security deposits and replaces them with a fair, flexible, and transparent renter experience while streamlining operations and reducing risk for property managers.
At Obligo, we believe that clear communication, thoughtful user experience, and trust-building design are just as important as strong risk models and technical execution. We build financial products that people can understand, trust, and feel confident using.
As Head of Collections, you'll lead Obligo's collections function, combining hands-on collections expertise, people leadership, data, and technology to improve recovery performance while delivering a thoughtful renter experience.
We are looking for an experienced, analytical, and hands-on collections leader to own and continuously improve Obligo's collections operation. You will manage a team of four collectors as well as external first- and third-party collection resources and AI agents, while serving as Obligo's internal collections...
Browse similar: Startup jobs