The Okta and Auth0 Platforms enable secure access, authentication, and automation — putting identity at the heart of business security and growth. Backed by Greylock, Khosla and Sequoia.
About the role
As a Developer Support Associate you will work closely with our customers to provide operative support, operational maintenance, and support services. This is an entry level position within the global Support Team with huge potential for growth into Developer Support Engineer, or other roles across Okta.
What they're looking for
- Ability to quickly context-switch between multiple complex work streams
- Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint the root cause of issues
- Customer-obsessed attitude — a customer advocate, always going the extra mile
- Team player with solid cross-team communication skills
- Technical Domain Focus: Knowledge of software development fundamentals and common architectures
- Knowledge of HTTP, encryption, basic security concepts
More about this role
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
This role is based in Chicago. We are looking for local candidates who are excited to work on a hybrid schedule. There is a requirement to join a rotation for weekend shifts, in order to ensure we can deliver outstanding service, 24x7.
As a Developer Support Associate you will work closely with our customers to provide operative support, operational maintenance, and support services. This is an entry level position within the global Support Team with huge potential for growth into Developer Support Engineer, or other roles across Okta.
The Developer Support Associate (DSA) is the primary point of contact for all support related issues for Okta’s Customer Identity Cloud...
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