Omada is a virtual care solution with personalized chronic disease management programs designed to adapt to every member. Check your eligibility today! Backed by NEA, Norwest and a16z.
About the role
Omada is seeking a Senior Director, Capacity Planning, Workforce Operations & Analytics to lead all teams in this department as it scales into a world‑class, human‑led and AI‑enabled operations and analytics function that supports Omada’s multi‑condition platform across Health Coaching, Cardiometabolic Specialists, Physical Activity Specialists, Behavioral Health, Physical Therapy, Member Support, Member Navigation and Supply Chain.
What they're looking for
- Experience leading AI‑enabled or highly automated operations or analytics functions (e.g., predictive modeling, AI‑supported dashboards, workflow automation) in healthcare, digital health, or similarly regulated domains
- Strong financial and analytical acumen, including cost‑of‑revenue analysis, capacity modeling, credential‑related risk assessment, and ROI tracking on operational and technology investments
- Demonstrated ability to influence across levels (manager through executive), align diverse perspectives, and lead significant organizational change in cross‑functional environments
More about this role
Omada Health is on a mission to bend the curve of chronic disease.
Omada is seeking a Senior Director, Capacity Planning, Workforce Operations & Analytics to lead all teams in this department as it scales into a world‑class, human‑led and AI‑enabled operations and analytics function that supports Omada’s multi‑condition platform across Health Coaching, Cardiometabolic Specialists, Physical Activity Specialists, Behavioral Health, Physical Therapy, Member Support, Member Navigation and Supply Chain.
This leader will be accountable for end‑to‑end department strategy and execution, translating enterprise and care team goals into clear priorities and operating systems for workforce capacity planning, staffing operations, licensing and credential management, and care team analytics. Reporting to the VP Operational Excellence, the Senior Director will oversee the centralized department that supports care team capacity planning and staffing, including the administration of Omada’s third party licensing and credentialing software, and runs the care team analytics “spoke” within Omada’s hub‑and‑spoke analytics model. This role includes full department leadership: setting 1–3 year strategic...
Browse similar: Startup jobs · Remote jobs