OneImaging saves insurance plans and benefit members 60-80% on diagnostic imaging costs while improving access to care across the Country. Backed by XRC Labs.
About the role
We are seeking a Provider Engagement Specialist (for an ongoing contract) to support imaging providers across the United States as they interact with OneImaging workflows and ensure a smooth, high-quality experience. This role is responsible for handling provider inquiries, troubleshooting issues, and delivering timely, professional support throughout their interactions with our platform. This position is critical to maintaining strong provider relationships and ensuring an exceptional service experience. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Entry-level, prior customer service or call-center experience is a plus but not required
- Ability to learn new systems and processes quickly
- Strong interpersonal and communication skills
- High degree of reliability and professionalism
- Comfortable working in a fast-paced, service-driven environment
More about this role
Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology services at fair prices and without surprise bills, all while delivering immediate savings and ROI for employers and payers on every exam.
We are seeking a Provider Engagement Specialist (for an ongoing contract) to support imaging providers across the United States as they interact with OneImaging workflows and ensure a smooth, high-quality experience. This role is responsible for handling provider inquiries, troubleshooting issues, and delivering timely, professional support throughout their interactions with our platform. This position is critical to maintaining strong provider relationships and ensuring an exceptional service experience.
- Respond promptly and professionally to inbound and...
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