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Director, Product Operations

Ontic · Remote, United States · Remote

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About Ontic

Ontic is security management software built for corporate and public sector security teams. See Ontic in action today. Backed by Felicis.

About the role

Pendo Platform Ownership: Serve as a platform administrator for product usage analytics tools (e.g., Pendo), managing vendor relations, renewals, licensing and legal/PII compliance reviews Stakeholder Management: Act as a "trusted business partner" to Product leadership

What they're looking for

  • 7+ years experience in Product Operations, Revenue Operations, Sales/CS Operations or Product Mgmt, with at least 2+ years in a leadership or “own the function” individual contributor capacity
  • Mature understanding of GTM + client-facing SaaS strategies with experience translating them into system and process requirements that deliver lasting business impact
  • Comfortable being the connective tissue between Product and GTM teams & the ability to translate fluently in both directions - with experience operationalizing impactful system and process requirements that work for both teams
  • Experience at a B2B SaaS company in the growth stage, comfort with the ambiguity and resourcing constraints of that stage
  • Track record of building processes from scratch, this is not a role where the playbook already exists
  • Proven experience leveraging GTM technology & product analytics tools, current tech stack includes Salesforce, Snowflake, Omni, Claude, ChatGPT, JIRA, Confluence, Pendo
More about this role

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.ai or follow us on LinkedIn .

Who You Are

Ontic is looking for a Director of Product Operations to join our Revenue Operations organization. As part of a centralized RevOps organization, this role sits at the intersection of Product, GTM, and Revenue Operations - helping to translate Product needs, roadmap and outcomes into effective/integrated GTM processes and GTM insights into actionable Product team insights & prioritization. Partnering closely with the Product leadership team, you'll own the systems, processes and cross-functional cadences that keep product and revenue teams...

Read the full posting on Ontic's site ↗

Operations

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