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Field Service Engineer 2 (Non Exempt)

Onto Innovation · Remote-TX · Remote

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About Onto Innovation

Onto Innovation is a leader in semiconductor manufacturing software & solutions that solve the most difficult yield, device performance, quality, & reliability issues.

About the role

Field Service/Support Engineer (Levels 1 through 6): Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects.

What they're looking for

  • Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related discipline) or equivalent combination of education and relevant industry experience
  • Strong analytical and problem‑solving skills with the ability to diagnose complex technical issues
  • Proven ability to interpret engineering drawings, schematics, and technical documentation
  • Demonstrated proficiency with standard engineering tools, test equipment, and software
  • Excellent communication skills, with the ability to convey technical information clearly to internal and external stakeholders
  • Ability to work independently and collaboratively in fast‑paced, customer‑focused environments
More about this role

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Field Service/Support Engineer (Levels 1 through 6): Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects....

Read the full posting on Onto Innovation's site ↗

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