Onto Innovation is a leader in semiconductor manufacturing software & solutions that solve the most difficult yield, device performance, quality, & reliability issues.
About the role
Onto Innovation is seeking a highly motivated Northwest Regional Service Manager to lead field service operations and customer support activities across the Northwestern United States. This role is responsible for driving customer satisfaction, operational excellence, employee development, and business performance while supporting Onto Innovation's advanced semiconductor metrology and inspection solutions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Travel up to 25% within the Northwest region and to other customer locations as business needs require
- Experience working directly with customers in a technical service or operations environment
- Demonstrated ability to manage priorities, resolve escalations, and coordinate resources in a fast-paced environment
More about this role
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.
Onto Innovation is seeking a highly motivated Northwest Regional Service Manager to lead field service operations and customer support activities across the Northwestern United States. This role is responsible for driving customer satisfaction, operational excellence, employee development, and business performance while supporting Onto Innovation's advanced semiconductor metrology and inspection solutions.
The Northwest Regional Service Manager will lead a team of Field Service Engineers and Site...
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