Onto Innovation is a leader in semiconductor manufacturing software & solutions that solve the most difficult yield, device performance, quality, & reliability issues.
About the role
The Service Sustaining NPI Engineer owns service readiness and lifecycle support for released Onto products. This role applies NPI discipline after product release to ensure CIPs, upgrades, FCOs, obsolescence mitigations, refurb programs, and major product changes are ready for efficient global field deployment. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor's degree in Engineering or related technical discipline
- 5+ years of experience in semiconductor capital equipment, electronics, automation systems, or related industries
- Experience as a systems engineer, field service engineer, sustaining engineer, or product support engineer supporting complex semiconductor capital equipment
- Experience supporting released products through engineering change, field retrofit, upgrade, or FCO rollout
- Strong understanding of service BOMs, FRU strategy, spare parts planning, and field service documentation
- Experience coordinating cross-functional technical projects involving Engineering, Field Service, Supply Chain, Manufacturing, and Product/Service Marketing
More about this role
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.
The Service Sustaining NPI Engineer owns service readiness and lifecycle support for released Onto products. This role applies NPI discipline after product release to ensure CIPs, upgrades, FCOs, obsolescence mitigations, refurb programs, and major product changes are ready for efficient global field deployment. The engineer serves as the Service technical owner across Engineering, Field Service, Supply Chain, Manufacturing, Product Management, and Service Marketing to improve tool uptime, reduce...
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