Create AI art, images, videos and music online for free. 100+ models from Google, OpenAI, Seedance & more. — all in one place. Trusted by 8M+ creators. Start in seconds. Backed by Basis Set Ventures.
About the role
As our Founding Customer Success Manager , you will design and run how OpenArt supports its most important enterprise customers, before and after the sale. Post-sales responsibilities will include onboarding, training, support, and revenue expansion. Pre-sales responsibilities may include demonstrations, security reviews, and proposals. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience in Customer Success or Account Management
- Strong understanding of creative workflows
- Product-focused mindset, with experience in onboarding and implementation
- Strong communication and interpersonal skills - you're great at building and maintaining relationships, and excellent at written communication
- Process & systems orientation - you enjoy building scalable systems for high quality execution
- Proactive, ownership-driven attitude
More about this role
OpenArt AI is one of the largest AI creative platforms in the world, with millions of monthly active users. Our enterprise platform helps marketing, creative, and studio teams at the world's largest brands, agencies, and entertainment companies supercharge their image and video production.
As our Founding Customer Success Manager , you will design and run how OpenArt supports its most important enterprise customers, before and after the sale.
Post-sales responsibilities will include onboarding, training, support, and revenue expansion. Pre-sales responsibilities may include demonstrations, security reviews, and proposals.
As the founding CSM, you’ll help develop the playbook and systems for this critical function.
Build the function from 0 to 1: You define what customer success means at OpenArt.
Directly drive revenue: Expansion, upsells, and renewals in our largest accounts.
Work with the world's leading brands, agencies, and studios: You will help the biggest creative organizations in the world learn how to use AI for creative production.
High exposure and ownership: Work directly with the Enterprise, Product, and Marketing teams.
Own post-sale customer success: onboarding,...
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