About Opendoor At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. Backed by NEA, Norwest and SoftBank VF.
About the role
Opendoor is looking for Operations Specialists to own critical workflows that keep our homes moving through the transaction lifecycle. AI handles intake, data extraction, scheduling, and routine QC. Your job is to manage vendor relationships, exception resolution, complex negotiations, compliance coordination, and quality sign-off on work that matters.
What they're looking for
- Own end-to-end execution across operational workflows, handle exceptions, escalations, and anything that falls outside automated processes
- Work directly with third-party providers, vendors, and community or regulatory bodies to resolve issues and move cases to resolution
- Validate AI-generated outputs, take ownership of quality, accuracy, and effectiveness before downstream impact
- Manage a high volume of open cases simultaneously against hard deadlines
- Cross-train across workflows to cover volume variability
- Identify process gaps and give feedback on where tools or workflows need to improve
More about this role
Opendoor is looking for Operations Specialists to own critical workflows that keep our homes moving through the transaction lifecycle. AI handles intake, data extraction, scheduling, and routine QC. Your job is to manage vendor relationships, exception resolution, complex negotiations, compliance coordination, and quality sign-off on work that matters.
We're looking for someone more technical than a typical operations hire. Someone who moves fast, figures out how to make AI work for them, and doesn't wait to be told what to do.
- Own end-to-end execution across operational workflows; handle exceptions, escalations, and anything that falls outside automated processes
- Work directly with third-party providers, vendors, and community or regulatory bodies to resolve issues and move cases to resolution
- Validate AI-generated outputs; take ownership of quality, accuracy, and effectiveness before downstream impact
- Manage a high volume of open cases simultaneously against hard deadlines
- Cross-train across workflows to cover volume variability
- Identify process gaps and give feedback on where tools or workflows need to improve
- Comfort working with AI tools and a genuine interest...
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