About Opendoor At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. Backed by NEA, Norwest and SoftBank VF.
About the role
You’ll help identify recurring customer questions, stalled handoffs, and repetitive tasks, and suggest practical ways to improve service and follow-through. Approved AI and workflow tools can help organize information, draft updates, and support follow-ups. You’ll check outputs for accuracy before using them. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience personally handling external customer questions, service issues, or escalations by phone, email, or chat, including follow-up through resolution
- Experience managing multiple cases, requests, or transactions with competing deadlines
- Clear written and verbal communication, including explaining complicated issues in plain language
- Experience using a CRM, ticketing system, or transaction-management platform to track activity and follow-ups
- Sound judgment about prioritizing requests, resolving routine issues, and escalating when another team’s help or approval is needed
- Ability to learn new systems and adapt to changing processes
More about this role
The base hourly pay range for the Sales Support Specialist role in Tempe, AZ is $20–$25 per hour.
The posted hourly pay range represents our good-faith estimate for this role at the time of posting. The final hourly rate is determined through the interview process based on factors including relevant experience, demonstrated qualifications, and role scope.
About the Role
Do you enjoy helping customers, solving problems, and keeping multiple requests organized? As a Sales Support Specialist at Opendoor, you’ll help buyers, sellers, and agents navigate the closing process through clear communication and dependable follow-through.
Most of your day will involve communicating directly with customers and agents by phone, email, and chat: answering questions, providing updates, and following up on outstanding requests. You’ll coordinate with Title and internal teams, manage multiple transaction files, maintain accurate records, and make sure each request has a clear owner and next step.
Your work allows sales advisors to focus on buying and selling homes while customers receive consistent support. As the team grows, you’ll also help improve everyday processes using approved tools and...
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