OpenFX delivers real-time cross-border FX payments with 90% faster settlement and 80% lower costs than traditional FX. Our global network enables 24/7 money movement. Backed by Accel.
About the role
We are hiring a Client Success, NA to join our North America go-to-market team in Miami, reporting to the Head of Client Success, NA. You will own the day to day relationship for a portfolio of institutional clients, including payment companies, PSPs, fintechs, and digital asset platforms, and help them move more of their cross-border flow through OpenFX. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own a portfolio of institutional clients as their primary point of contact so every account has a clear owner and a relationship that keeps getting stronger
- Build and run an account growth plan for each client so you understand their business model, priorities, and where more of their FX flow can come to OpenFX
- Grow transaction volume by helping clients optimize their FX flows, pricing, and settlement setup so they trade more, and more often, on our platform
- Monitor client health and trading activity so you spot slowdowns early and bring accounts back before they go quiet
- Expand accounts through upsell and deeper product use so fast-growing clients become some of our largest relationships
- Own the cross-sell pipeline for new currency pairs and products as they launch globally so clients adopt more of the platform
More about this role
OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team brings experience at companies such as J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium, Visa, Mastercard and others. We're backed by Accel, Lightspeed, M13, Northzone, Pantera, and other top-tier investors.
We are hiring a Client Success, NA to join our North America go-to-market team in Miami, reporting to the Head of Client Success, NA. You will own the day to day relationship for a portfolio of institutional clients, including payment companies, PSPs, fintechs, and digital asset platforms, and help them move more of their cross-border flow through OpenFX.
The role blends full ownership with close support. Roughly 60% of your time goes to running your own book of growing accounts end to end, and about 40% goes to supporting our largest North America relationships alongside the Head of Client Success. You will work...
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