OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. In this role, you will be responsible for overseeing our billing operations, accounts receivable (AR), and revenue recognition. This role will supervise and provide guidance to a team of Billing Analysts, while also collaborating cross-functionally with Finance, Operations, and Client Success to streamline processes, improve controls, and deliver timely and accurate invoicing and collections. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field (CPA or MBA a plus)
- 5+ years of progressive experience in billing, accounts receivable, or revenue management, with at least 2 years in a supervisory or management role
- Strong knowledge of billing systems, AR management, revenue recognition principles, and GAAP compliance
- Experience managing invoicing and collections for complex contracts (e.g., subscription, usage-based, or service-based models)
- Excellent analytical, problem-solving, and communication skills
- Strong attention to detail with the ability to see the “big picture” of process optimization and scalability
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. In this role, you will be responsible for overseeing our billing operations, accounts receivable (AR), and revenue recognition. This role will supervise and provide guidance to a team of Billing Analysts, while also collaborating cross-functionally with Finance, Operations, and Client Success to streamline processes, improve controls, and deliver timely and accurate invoicing and collections. The ideal candidate combines a deep understanding of billing, AR, and revenue processes with strong leadership skills and a continuous improvement mindset.
Supervise, mentor, and develop the Billing Analyst team, ensuring accuracy, efficiency, and compliance with policies.
Serve as an escalation point for complex billing inquiries, disputes, and operational...
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