OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop is looking for a Provider Experience Specialist to join our team remotely. In this role, you will serve as the primary point of contact for providers during onboarding and their first weeks with OpenLoop. You will be responsible for delivering a seamless, supportive, and engaging onboarding experience, ensuring providers feel confident, connected, and fully prepared for clinical success. Your work will directly impact provider readiness, satisfaction, and retention. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2–4 years of experience in provider relations, onboarding, customer success, or a related field (healthcare preferred)
- Strong communication and interpersonal skills with the ability to build trust and rapport quickly
- Highly organized and proactive, with the ability to manage multiple provider relationships simultaneously
- Confident facilitating live sessions and leading group discussions
- Demonstrated ability to handle complex or non-routine issues and drive resolution independently
- Skilled at identifying patterns, surfacing insights, and recommending process improvements
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop is looking for a Provider Experience Specialist to join our team remotely. In this role, you will serve as the primary point of contact for providers during onboarding and their first weeks with OpenLoop. You will be responsible for delivering a seamless, supportive, and engaging onboarding experience, ensuring providers feel confident, connected, and fully prepared for clinical success. Your work will directly impact provider readiness, satisfaction, and retention.
Serve as the primary point of contact for providers throughout onboarding and their early weeks, building trust and ensuring a positive experience.
Coordinate onboarding logistics, including scheduling and rescheduling sessions, to maintain provider progress from offer acceptance through initial clinical shifts.
Ensure providers are fully prepared for their first...
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