OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
This role creates that capacity. You'll take ownership of the operational cycle — crediting, calculation, statements, disputes, documentation — and become the person GTM leadership and Finance rely on for a defensible answer on any commission question, so plan design decisions get made on data rather than intuition. Experience designing or materially redesigning incentive plans, not only administering them — you've been in the room where the mechanics get decided
What they're looking for
- 3–5+ years of experience in commission operations, sales compensation, revenue operations, or FP&A — including ownership of a full commission cycle for a multi-segment GTM team
- Experience designing or materially redesigning incentive plans, not only administering them — you've been in the room where the mechanics get decided
- Advanced spreadsheet skills (Excel and Google Sheets) — complex formula logic, large data sets, and models built to be audited by someone else
- Working knowledge of incentive compensation mechanics: quota, attainment, accelerators, draws, clawbacks, splits, and crediting rules
- Hands-on experience with CRM data (HubSpot and/or Salesforce) — you know where revenue data lives, how it gets dirty, and how to validate it before you use it
- Exceptional accuracy and self-review discipline — you catch your own errors before anyone else does
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Commissions are the most personal number in the company. When a plan is unclear or a statement is wrong, reps stop trusting the plan and a plan reps don't trust stops driving behavior. At OpenLoop, we're looking for a Manager of Incentive Compensation who owns the accuracy, timeliness, and defensibility of incentive compensation across our GTM organization.
This is a build-and-run role. You'll own commission administration across the GTM team calculating and issuing statements, resolving disputes, and partnering with Finance on accruals and payroll. You'll also shape what comes next: modeling plan changes, pressure-testing crediting rules before they ship, and moving the cycle off manual spreadsheet work and onto real system logic.
If you're the person who reconciles the number three ways before sending it, and who can explain a...
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