OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop is building the future of healthcare infrastructure. We are hiring a Senior Staff Applied AI Engineer to be one of the first technical leader for AI at OpenLoop . As one of the earliest hires, the decisions you make become the foundation everyone else builds on: how our AI agents run, how we prove they are good, how we keep them safe and affordable, and how other teams build agents on our platform. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- Proven Technical Leadership: 12+ years of software engineering experience, with a track record at tech lead, staff or principal-level scope
- Production LLM Experience: 2+ years building and running LLM-based systems in production that real users relied on, not only demos, prototypes or personal projects
- Core AI Depth: Deep, hands-on expertise in agent runtime or evaluation, a second area of real depth, and working knowledge across the rest of the AI engineering stack
- Evaluation Rigor: A track record of measuring AI quality with real evaluation sets and test harnesses, and reporting results with numbers
- Zero-to-One Leadership: Experience leading a small team's technical direction from zero, or close to it, in a greenfield setting
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop is building the future of healthcare infrastructure. We are hiring a Senior Staff Applied AI Engineer to be one of the first technical leader for AI at OpenLoop .
As one of the earliest hires, the decisions you make become the foundation everyone else builds on: how our AI agents run, how we prove they are good, how we keep them safe and affordable, and how other teams build agents on our platform.
Agent Runtime & Orchestration: Set the technical direction for how agents run, call tools, hold context and hand off work, including failure handling, retries, timeouts and sandboxing. Decide when to build and when to adopt frameworks.
Evaluation: Build the systems that prove our AI is actually good, including regression tests and AI-graded evals, and help each team define what "good" means for their agents.
Model Access &...
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