OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop is looking for a Technical Content Manager to build our technical content function — you'll be the first hire in this function, building it from the ground up. You'll focus on our new and emerging platforms, leading how our clients understand how to leverage our newest technology, and become the voice of the platform. Take our product roadmap and release notes and turn them into client-facing and internal documentation. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years of technical writing or similar business-to-business writing experience
- 5+ years of professional experience
- Strong command of AI, with the ability to build workflows that incorporate multiple steps and multiple teams
- Strong written and verbal communication, with an ability to work effectively with multiple teams
- Strong command of technology, with the ability to make complex product and technical concepts easy to understand
- Healthcare experience preferred, but not required
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop is looking for a Technical Content Manager to build our technical content function — you'll be the first hire in this function, building it from the ground up. You'll focus on our new and emerging platforms, leading how our clients understand how to leverage our newest technology, and become the voice of the platform.
Take our product roadmap and release notes and turn them into client-facing and internal documentation.
Create client feature release newsletters.
Lead the management of client- and platform-related communications, including supporting CS with partner newsletters.
Manage our client-facing knowledge base.
Manage the process of turning client and internal stakeholder feedback into clear notes for our product team.
Build and manage the automation and AI that takes us from product release notes to client-facing and...
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