Backed by Index.
About the role
Lead the Solutions Architects, Support Engineering, and Deal Operations organizations across global regions. Build your leadership bench, coaching and developing leaders. Run regular 1:1s and set career paths for your direct reports. Act as the technical escalation point for your organizations, as well as the cross-functional orgs you support. Within your teams, you will set priorities, decide what drops, and make sure recurring issues get fixed at the root. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years in programmatic advertising in a technical role at an SSP, DSP, ad server, or publisher
- Deep knowledge of OpenRTB, auction mechanics, and supply paths, including CTV and pod bidding. You can diagnose a problem from bid-level data
- Strong sense of ownership and commercial mindset. You must understand how technical decisions affect business outcomes across various KPIs
- Track record of working effectively across many teams and regions
- Comfort with ambiguity and disagreement. You are able to disagree openly and respectfully, including with senior leaders across Commercial, Product, and Engineering
- Ability to demonstrate a record of disciplined prioritization. You triage by revenue, risk, and effort, and communicate clearly what is being worked on and what isn’t
More about this role
Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
OpenX is hiring a Global Head of Customer Success Engineering (CSE) with significant technical & business operations experience in the programmatic ecosystem to join our Commercial Operations leadership team. You will manage OpenX’s Solutions Architects, Support Engineering, and Deal Operations organizations, and will act as the technical backbone behind our customer-facing partners, including publishers, DSPs, and strategic partners. You will be building world class teams to drive revenue, maximize integration...
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