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Senior Associate, Community Partnership Operations

Ophelia Health · United States · On-site

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About Ophelia Health

Get private, evidence-based opioid use disorder treatment at home. Video visits, local pharmacy pickup for Suboxone if eligible, and support 7 days a week. Backed by General Catalyst, Y Combinator and Menlo.

About the role

Team growth has outpaced the operational support model built for a much smaller team. We need someone who can absorb the recurring, high-volume work that currently sits with the Sr. Director of Partnerships (e.g., 1:1 action items across a growing team, playbook upkeep, CRM hygiene, and fast-turnaround data requests) so that CPMs have the support to maximize their impact in the field. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2-4+ years of operations/data experience in operations, business analysis, or a similar analytical role
  • Comfortable with ambiguity: In this role, you'll often start with a vague ask and need to dig, talk to people, and scope it yourself
  • Independent operator: Can run a system — a tracker, a dataset, a playbook — end-to-end with minimal oversight
  • Data fluency: Strong Excel/Google Sheets skills (e.g. pivot tables, VLOOKUP) and comfort pulling and structuring large datasets in BI tools (Lightdash, Looker, Tableau, or similar)
  • Stakeholder coordination: Turns vague asks into well-scoped requests and follows through to resolution
  • Data-driven execution: Uses data to flag anomalies and spot gaps — not just report numbers, but catch what's wrong with them
More about this role

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it.

Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 16 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.

Ophelia's Community Partnership Managers (CPMs) are the boots-on-the-ground function of our B2B growth strategy, building and managing relationships with community-based organizations, health systems, payors, and correctional facilities who refer patients...

Read the full posting on Ophelia Health's site ↗

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